Director Airline IT Sales
Sabre
- Montevideo
- Permanente
- Tiempo completo
- Serve as the primary business contact between the client and Sabre and will be responsible for the creation of an Account Plan encompassing a short- and long-term strategy to ensure timely renewals, identify new opportunities and execute upon a retention and revenue growth strategy.
- Interact with key client stakeholders with the ability to strike a balance between client expectations and Sabre’s strategic objectives.
- Understand clients' business and marketplace challenges, with the ability to articulate Sabre Airline IT & Distribution Solutions capabilities to address such challenges.
- Understand the clients’ commercial goals and distribution strategy as well as understanding the airline’s key customers.
- Establish working relationships with internal and external key stakeholders, including C-Levels, in order to either drive meaningful conversations.
- Engage the clients' executive stakeholders to provide input and feedback around the Account Plan.
- Share and articulate a customer facing Account Plan with clients and align goals.
- Establish regular business review sessions articulating the state of the account, strategic objectives, project progress and other key client performance metrics.
- Articulate the value and purpose of implementing the Net Promoter Score (NPS) methodology to the client and discuss results and action plans in executive review meetings.
- Facilitate client participation in Sabre conferences and Customer Advisory events to highlight future product strategies, roadmaps and or direction.
- Own client requests regarding change management and sales opportunities; ensure applicable documentation, templates, processes and timelines are facilitated (including contracts, RFPs, RFIs and change requests)
- Ensure signed contracts are shared with key stakeholders to ensure timely billing, or for reporting activities.
- Register new sales opportunities (pipeline) electronically for management reporting and forecasting activities.
- Maintain appropriate levels of involvement with client issues requiring resolution, including invoices, account receivables, service incidents.
- Participate and continue activities (sales enablement training and/or solution overviews) to enhance product knowledge and understand solution roadmaps.
- Must be able to travel domestically 50% within the United States and Canada.
- Proven B2B software sales and account management experience required (minimum of 10 years) to create, maintain and enhance client relationships
- Previous airline experience
- Expert negotiation and problem-solving abilities with strong influential aptitude
- Strong analytical skills and problem-solving ability
- Proven leadership skills
- Attention to detail
- Technical competence (previous work as part of or cooperatively with an IT organization)
- High degree of initiative/desire to work within a team structure
- Excellent written and oral communication skills
- Sense of urgency and ability to meet necessary timelines
- Bachelor’s degree or higher